Got a question? Have a look to see if we've answered it here. If you're still not sure on anything, please get in touch.
Yes! Your current HR software provider should provide you (or us, if you prefer) with an export of all your data. We then upload this to our system and get you set up. We're here to help every step of the way.
Yes. For more information on security and GDPR, please visit our Data & Security page.
Nope! The price you see here is the price you'll pay. Unlimited data storage is included in your subscription cost.
It really doesn't take long at all. Our team are expertly trained to get you up and running as quickly as possible so you can start using your shiny new HR software.
We are based in the UK and provide a 24/7 support service, accredited to the Microsoft Gold standard.
Our standard support hours are 8am-6pm, Monday-Friday. There is an option for access to our out of hours support service for all other times, so if you have a critical issue at 3am on a Saturday, a member of our team will be available to help.
Once you've reached the end of your contract terms, you can get in touch with us to cancel the service.
Yes. The information you and your employees upload to Ultra HR is yours. We don't own it and will never hold it to ransom! If you decide to leave us, we'll provide you with a full export.
Yes. We want everyone to get the most out of our HR software, so our team can provide one-on-one or group training sessions, either in person or via web-ex.
Change can be difficult, but that's why we're here. We can provide training if required and are happy to answer any questions you may have about the software. UltraHR is extremely intuitive and simple to use, but we understand that sometimes people like a bit of extra support.
At the moment, yes. However, we're in the process of making the software available in multiple languages. Watch this space!